Frequently Asked Questions

Everything you need to know about our organic beauty solutions.

Are Humby Organics products suitable for sensitive skin?

Yes, our products are formulated with 100% natural, plant-based ingredients and are free from harsh chemicals, making them ideal for all skin types, including sensitive skin.

Is your packaging eco-friendly?

Sustainability is at our core. We use recyclable glass containers and biodegradable shipping materials to minimize our environmental footprint.

How long does shipping take?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days.

Do you test your products on animals?

Never. Humby Organics is proud to be 100% cruelty-free and Leaping Bunny certified. We do not test any ingredients or finished products on animals.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange within 30 days of delivery.

How should I store my organic skincare products?

Since we do not use synthetic preservatives, we recommend storing your products in a cool, dry place away from direct sunlight to maintain their potency.